TH UK Ltd respects the privacy of all users of www.thuk.co.uk (“Site”) and of the services available from the Site. We have created this statement to demonstrate our commitment to our customers’ privacy and to explain our information-gathering and dissemination practices.

If you are not a customer, but have a question regarding TH UK policies, please contact [email protected]. For information regarding TH UK’s acceptable use policy, and non-opt-in abuse policy refer to the TH UK Acceptable Use Policy and also see Non-TH UK Email and Mailing Lists.

Collection and Use of Information / Registration When you register as a user/subscriber, TH UK’s registration form requires you to provide contact information (such as your name, email address and phone number), and demographic information (such as your county). We use this information to (1) create a TH UK account for you; (2) send you information about TH UK (you may unsubscribe from receiving future mailings; see the choice/opt-out section below); and, (3) contact you about service updates when they occur or to notify you of changes. TH UK uses unique identifiers to verify your identity in case you forget your password and to process billing transactions. TH UK may disclose personally identifiable information about you, including unique identifiers, in order to process billing or financial related TH UK has selected some other companies to provide content or services that may enhance your experience. In order to make the experience seamless to you, TH UK passes along some information about you to TH UK service partners so that the service partner web sites. This privacy statement only covers TH UK’s site; it does not apply to any other web sites, including those web sites that must provide your name and a valid email address. TH UK reserves the right to remove any addresses including non-functional, invalid or To change or correct your contact information, you may use one of the following options. (1) To change or modify information provided to our mailing list, you may use the link that is included on every email communication you receive from TH UK. If you need further assistance, email from us, notifying them of the changes in TH UK’s privacy practices.


– In order to track down and stop potential denial of service attacks As a provider of Internet access, web site hosting, and other Internet-related services, TH UK Online Marketing Ltd (“TH UK”) offers its Customers and clients (“Customer”) the means to acquire and disseminate public, private, commercial, and non-commercial information. TH UK acknowledges that the Internet provides a forum for open discussion and dissemination of information. However, when there are competing interests at issue which relate to such dissemination of information, TH UK reserves the right to take certain preventative or corrective actions. As such, TH UK has developed an Acceptable Use Policy (“AUP”), which supplements and explains certain terms of each Customer’s respective service agreement(s) and is intended as a guide to the Customer’s rights and obligations when utilising TH UK’s services. This AUP may be revised from time to time and a Customer’s use of TH UK’s services after such changes are made will constitute the Customer’s acceptance of any new or additional terms of the AUP.

As mentioned above, the Internet provides a forum for open discussion and dissemination of information. This places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire, and in the information they divulge to others. When Customers obtain information through the Internet, they must keep in mind that TH UK cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that Customers may acquire. Because of this, the Customer must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted on the Internet is sexually explicit, obscene or otherwise offensive. Because TH UK cannot monitor or censor the Internet, and will not attempt to do so, TH UK cannot accept any responsibility for injury to its Customers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

Customer acknowledges that TH UK does not review, edit, censor, or take responsibility for any information Customers may create and display on the Internet. Because the information a Customer creates is carried over TH UK’s network and may reach a large number of people, including both Customers and non Customers of TH UK, Customers’ postings to the Internet may affect other Customers and may harm TH UK’s goodwill and business.


Sending unsolicited bulk and/or commercial messages over the Internet. Spamming is harmful because of its negative impact on consumer attitudes toward TH UK, and because it can overload TH UK’s network and disrupt service to TH UK Customers. Further, maintaining an open SMTP relay is prohibited. When a complaint is received, TH UK has the discretion to determine from all of the evidence whether the email recipients were from an “opt-in” email list.


Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, and patents held by individuals, corporations, or other entities. TH UK is required to remove or block access to Customer content upon receipt of a proper notice of infringement. It is also TH UK’s policy to terminate the privileges of Customers who commit repeat violations of intellectual property laws.


Using TH UK’s network to advertise, transmit, store, post, display, or otherwise make available child pornography, pornography or obscene speech or material. TH UK is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through TH UK’s network.


Using TH UK’s network as a means to transmit or post defamatory, harassing, abusive, or threatening language.


Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.


Accessing illegally or without authorisation computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks.

Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.


Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Exporting encryption software over the Internet or otherwise, to points outside the United Kingdom.


TH UK reserves the right not to accept postings from newsgroups where TH UK has actual knowledge that the content of the newsgroup violates the AUP.


Engaging in other activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software. Further, engaging in activities, whether lawful or unlawful, that TH UK determines to be harmful to its Customers, operations, reputation, goodwill, or Customer relations.

The responsibility for avoiding the harmful activities described above rests with the Customer. TH UK will not monitor the communications of its Customers to ensure that they comply with TH UK policy or applicable law. However, when TH UK becomes aware of harmful activities, it may take any action to stop the harmful activity, including but not limited to: removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate. TH UK also is aware that many of its Customers are, themselves, providers of Internet services, and that information reaching TH UK’s facilities from those Customers may have originated from a customer of the Customer or from another third-party. TH UK does not require its Customers who offer Internet services to monitor or censor transmissions or web sites created by customers of its Customers. TH UK has the right to directly take action against a customer of a Customer. Also, TH UK may take action against the TH UK Customer because of activities of a customer of the Customer, even though the action may effect other customers of the Customer. Customers who offer Internet services will cooperate with TH UK in any corrective or preventive action that THUK deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of TH UK policy and shall entitle TH UK to terminate any service agreement then in place.

TH UK also is concerned with the privacy of Internet-based communications and web sites. Thus, TH UK urges its Customers to assume that all of their on-line communications are insecure. TH UK shall not take any responsibility for the security of information transmitted over TH UK’s facilities. THUK will not intentionally monitor private electronic mail messages sent or received by its Customers unless required to do so by law, governmental authority, or when public safety is at stake. TH UK may, however, monitor its service electronically to determine that its facilities are operating. Also, TH UK may disclose information, including but not limited to, information concerning a Customer, a transmission made using TH UK’s network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. THUK assumes no obligation to inform the Customer that Customer information has been provided and in some cases may be prohibited by law from giving such notice. Finally, TH UK may disclose Customer information or information transmitted over its network where necessary to protect TH UK and others from harm, or where such disclosure is necessary to the proper operation TH UK.

TH UK expects that its Customers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of on-line communications. A Customer’s failure to comply with those laws is a violation of TH UK policy. Finally, TH UK emphasises that in signing any TH UK service agreement, Customers shall indemnify TH UK for any violation of the service agreement, law, or TH UK policy, that results in loss to TH UK or the bringing of any claim against TH UK by any third-party. This means that if TH UK is sued because of a Customer’s or Customer of a Customer’s activity, the Customer shall pay any damages awarded against TH UK, plus costs and reasonable attorneys’ fees. Any questions about this AUP or any complaints about a Customer’s violation of this AUP should be sent to [email protected]